OtisAir, Ltd., a leading provider of HVAC and mechanical services to the Cayman Islands, was named the 2025 Linc Service Contractor of the Year during ABM Franchising Group's 2026 Continuing Education Conference held in San Diego.
OtisAir became a Linc franchise in 2012 and has now won Contractor of the Year six times.
The award is presented annually by ABM Franchising Group to Linc Service contractors that show outstanding organizational performance in the categories of activity growth, sales performance, gross and operating profit, maintenance base growth and implementation of the Linc system.
"I want to share how we got here, because it wasn’t by accident,” said Sean Hill, General Manager and Principal of OtisAir, accepting the reward on behalf of his team. "We didn’t sacrifice quality for speed. We stuck to our principals, and those principals paid off. What makes OtisAir different in a relentless focus on customer experience. We’ve been on a multi-year journey to transform from a reactive service provider into a proactive partner. Our customers don’t call us because something broke. They call us because they trust us to keep things running."
OtisAir provides air conditioning and refrigeration solutions dedicated to cost-effective and energy efficient outcomes for commercial and residential customers, including proactive and preventative maintenance programs, equipment installation, and energy efficiency solutions.
“What makes this even more impressive is how they’ve combined their people-first culture with discipline and consistency,” remarked Area Vice President Jim Wharton, announcing the award. “They didn’t just adopt Linc Service processes and procedures. They used them to elevate the experience for both internal and external customers. Culture and process — working together. Heart and discipline — aligned. It’s about pride in your work. And it’s about creating an environment where teams want to show up every day and give their best.
ABM Franchising Group hosts the Continuing Education Conference annually to provide educational and networking opportunities for franchises across the Linc Service and TEGG networks. 2026’s Signature Sponsors were Accordant and BuildOps.
ABM Franchising Group supports mechanical and electrical contractors in their franchise networks by providing tools and solutions to fuel business growth in field services, technology support, sales, marketing, operations, and training.
The 2027 Continuing Education Conference and Vendor Showcase will be held at Rosen Shingle Creek in Orlando, Florida, February 11-13.
