The American Business Awards (ABA) are the nation’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small.
The awards were presented during ABA’s traditional banquet on Friday, June 13, 2014 in Chicago. ABM Franchising Group, formerly Linc Network, was also a finalist for Support Department of the Year in 2010.
“I am truly honored by the American Business Awards’ recognition of our support team’s ongoing commitment to providing outstanding customer support,” said Kelli Daley, Vice President of ABM Franchise Support. “This Bronze Stevie Award, along with being named a top 50 franchisor by Franchise Business Review’s 2014 Franchisee Satisfaction Awards, makes me proud of our team’s exceptional professionalism, knowledge, and ability to support a variety of business software across a vast, international community.”
ABM Franchising Group’s support department has the expertise to serve the diverse needs of four distinct business units made up of over 300 franchise locations. In addition to day-to-day operational support, the team develops and implements new software solutions and processes for sales, accounting, business management, and operations within the franchise network. The team maintains a completely satisfied customer approval rating of 98% year after year, a two hour response time and a 94% weekly close rating of open support calls.
According to The American Business Awards, more than 3,300 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Most Innovative Company of the Year, Management Team of the Year, and Corporate Social Responsibility Program of the Year, among others.
Finalists were chosen by more than 150 business professionals nationwide during preliminary judging in April and May, according to The American Business Awards. Stevie Award Winners in the category of new products and technology will be announced at a separate awards ceremony on Friday, September 12, 2014 in San Francisco.
Details about The American Business Awards and the list of winners in all categories are available at www.StevieAwards.com/ABA.
ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $4.8 billion and 110,000 employees in over 350 offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include facilities engineering, commercial cleaning, energy solutions, HVAC, electrical, landscaping, parking and security, provided through stand-alone or integrated solutions. ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, manufacturing plants and airports. ABM Industries Incorporated, which operates through its subsidiaries, was founded in 1909. For more information, visit www.abm.com.
About ABM Franchising group
ABM Franchising Group, an operating unit of ABM, is a portfolio of franchise networks that deliver comprehensive mechanical and electrical service and preventive maintenance solutions to commercial, industrial, and residential buildings. The franchising group consists of four franchise brands: Linc Service, GreenHomes America, TEGG, and CurrentSAFE. Linc Service and TEGG specialize in meeting each client’s unique needs across multiple markets - from commercial office buildings, educational institutions, and municipalities to hospitals, data centers, and industrial facilities. As providers to residential buildings, GreenHomes America offers integrated home performance solutions and CurrentSAFE provides certified electrical safety. The international network is comprised of more than 300 mechanical and electrical contractors located in over twenty countries.