OtisAir Ltd. Principal Sean Hill (second from the left) and John Broadhead (far right) accept the company's fourth consecutive Linc Service Contractor of the Year Award from (left to right) Senior Area Vice President Steve Jesi, ABM Franchising Group Senior Vice President Bruce Phibbs and ABM Technical Solutions President Mark Newsome.
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OtisAir Ltd.'s new facility opened in April, 2018.
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OtisAir Ltd. marked its fourth consecutive year as the recipient of the Linc Service Contractor of the Year Award at its new facility in August.
“It’s truly outstanding,” said OtisAir Ltd.
Principal Sean Hill. “Every person involved in OtisAir should be proud of what
they’ve achieved – their excellence creates our awesome team.”
Based in the Cayman Islands, OtisAir Ltd. has
been a Linc Service contractor since 2012.
Hill said
his team was able to remain focused on both its short-term and long-term goals,
which helped OtisAir achieve the award for the fourth time. He advised any
company looking to reach similar accolades should strive for the same focus –
especially when looking at its future.
“Think
outside of the box,” Hill advises. “It’s about how you can help your clients
differently from the competitors. Sometimes, this might not be anything related
to HVAC or our industry, but it’s important to remain engaged with existing
clients. They’re ultimately the best reference.”
Along with
remaining engaged with clients, Hill added it’s important for the members of
OtisAir’s team to remain engaged with each other and for management to show its
appreciation for each member’s efforts.
“No
individual makes a company successful, so you have to appreciate the team,”
Hill said. “Also, we use the best industry tools and practices within our
industry – Linc Service.”
In April,
2018, the team of OtisAir moved into its new facility, which houses its
headquarters and a 10,000-square-foot warehouse space. Hill said the facility
was designed to maximize the ability of OtisAir’s team to work together
efficiently.
OtisAir
built its new facility with its clients in mind, Hill said. The facility was
given a modern design, which exposed ceilings throughout. Hill said the exposed
ceilings serve as a sales tool, since it allows OtisAir’s ductwork and piping
to be visible to its clients, demonstrating the quality work and service the
company provides.
OtisAir’s
technical team also designed and installed the facility’s building management
systems, access control and security.
In the
warehouse, the facility was built with a sophisticated inventory management
system, allowing it to support its clients and other contractors on the island,
Hill added.
It was also
built to hurricane-rated specifications, which Hill said was especially
important for OtisAir. It allows the business to remain functional during and
after hurricanes. As part of the hurricane-rated specifications, the facility
includes a backup generator and enough warehouse space to safely store its
fleet during a hurricane.
“We want to
be the company out on the road supporting our clients after a hurricane,” Hill
said.
Since
opening, the facility has been met with excitement and praise from the team,
Hill said.
Senior Area
Vice President Steve Jesi praised OtisAir’s Contractor of the Year award and
its new facility.
“The fourth
Contractor of the Year award and new facility are both amazing achievements,”
Jesi said.
